IT support and services for Marion / Cedar Rapids, IA:

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No Geek Speak. For your business and ours to build a successful partnership, we must be able to understand each other. You’ll get the clear answers to your computer and IT support questions that you deserve – in plain English. We will recommend options for accomplishing your objectives and will answer your questions in terms that you can understand. We will not talk down to you or make you feel stupid because you don’t understand our “geek speak”.

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Part of the Family. By being a small company ourselves, we are able to get to know you and your employees very closely, just like being a part of your family. This allows us to speak candidly about any issue (sometimes even those that are not technology related!)

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Vendor Liaison. Do you enjoy trying to get a hold of your Internet provider or software company, fumbling your way through all of the “automated” prompts, only to get the wrong department after waiting on hold for hours? Give us their contact and account information and we will take care of this for you so you can focus on your job (and keep your blood pressure down)!

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We Won't Hold You Hostage. Many IT companies do NOT provide their clients with simple and easy-to-understand documentation that outlines key network resources, passwords, licenses, etc. By keeping that to themselves, IT companies hold their clients "hostage" to scare them away from hiring someone else. This is both unethical and unprofessional. As a client of ours, we'll provide you with full, written documentation of your network and all the resources, software licenses, passwords, hardware, etc., in simple terms so YOU can understand it. We keep our clients by delivering exceptional service - not by keeping them in the dark.